While technology has inspired and touched almost every life on the planet in some way, for those who have learned to harness its power, it can present tremendous education and revenue generation opportunities. One of the most innovative roles that technology can play in individuals, committees/groups and businesses is providing cost effective community and collaboration [...]
Posted in General Information | Tagged flow, for, in, increasing, individuals, information, meeting, online, regions, rooms, rural, using |
Microsoft Excel is an application that is often not fully appreciated by many business users who fail to understand what the package can offer if exploited correctly. A feature that can be particularly useful in the construction of databases, for example employee records, is the data validation function and, which properly implemented within a spreadsheet [...]
Posted in General Information | Tagged advanced, courses, data, excel, for, making, microsoft, Training, validation, work, you |
For the user unfamiliar with the application, Microsoft Excel often seems to be a daunting proposition with no obvious practical functions that cannot be recreated using other Microsoft tools such as Word. A little time invested in learning the ins and outs of Excel will, however, enable the user to discover a wide range of [...]
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Nominating yourself for the role of Fire Safety Warden at your new job may have seemed like an easy way to score brownie points with your new employer, but it’s important to realise the responsibility you need to take on in your new role. Of course all companies will be slightly different and numbers of [...]
Posted in General Information | Tagged fire, how, safety, their, Training, use, wardens |
eLearning offers a range of educational outcome and cost reduction benefits for contact centre training delivery. These include reductions in training delivery time, increased agent skill sets, continuity in training delivery and greater content engagement. Through the use of eLearning technologies, agent skill sets can be greatly enhanced by allowing the trainee to learn at [...]
Posted in General Information | Tagged agents, and, by, centre, contact, delivering, effective, elearning, empowering, engaging, targeted |
In the wider commercial and government world eLearning, or online training, is often represented by an abundance of glorified Power Point presentations. Back and next buttons rule supreme, and while this type of training can provide some visually interesting content it doesn’t necessarily engage learners for long. However, if you’re prepared to spend more on [...]
Posted in General Information | Tagged budgets, elearning, immersive, maximising, through, Training |
A LMS can no longer rely on it’s effectiveness as a learning medium to deliver, track and monitor training. It now needs to fend for itself and clearly demonstrate how it adds value to a business’s bottom line. Previously, a traditional LMS has been able to provide sufficient value and worth to an organisation, by [...]
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