By admin on September 7, 2010
eLearning offers a range of educational outcome and cost reduction benefits for contact centre training delivery. These include reductions in training delivery time, increased agent skill sets, continuity in training delivery and greater content engagement. Through the use of eLearning technologies, agent skill sets can be greatly enhanced by allowing the trainee to learn [...]
Posted in General Information | Tagged agents, and, by, centre, contact, delivering, effective, elearning, empowering, engaging, targeted
By admin on September 5, 2010
In the wider commercial and government world eLearning, or online training, is often represented by an abundance of glorified Power Point presentations. Back and next buttons rule supreme, and while this type of training can provide some visually interesting content it doesn’t necessarily engage learners for long. However, if you’re prepared to spend more on [...]
Posted in General Information | Tagged budgets, elearning, immersive, maximising, through, Training
By admin on September 3, 2010
A LMS can no longer rely on it’s effectiveness as a learning medium to deliver, track and monitor training. It now needs to fend for itself and clearly demonstrate how it adds value to a business’s bottom line.
Previously, a traditional LMS has been able to provide sufficient value and worth to an organisation, by delivering [...]
Posted in General Information | Tagged a, evolution, learning, management, natural, systems
By admin on September 1, 2010
New members of your downline will look to you for training and advice or assistance to help them get established in the business. They will be keen to succeed and highly motivated to learn. Here are some important tips to help you be effective in training your distributors.
The effectiveness of training sessions depends largely on [...]
Posted in General Information | Tagged best, for, learning, outcomes, strategies, the, Training
By admin on August 30, 2010
Sales training is perhaps the single greatest resource you can give to your employees. It is a means of teaching them the best techniques for today’s business world. It is also a means of giving your employees the right tools to boost sales and profit margins.
Sales training is being used more and more by businesses [...]
Posted in General Information | Tagged and, boost, employees, give, margins, profit, Sales, to, what, your
By admin on August 28, 2010
If you can write, you should be able to learn copywriting. The success behind all copywriting is that you must understand that you’re writing in a different style and to a different audience. “A copywriter is a sales person behind a typewriter.”
This is the key when you are learning copywriting. You must learn to communicate [...]
Posted in General Information | Tagged a, be, copywriter, how, learn, to
By admin on August 26, 2010
The importance and value of coaching is often overlooked in today’s corporate and result-driven society. The truth is that training is the cornerstone of success.
A top ranking CEO in a corporation could not have reached his designation had he not been given the proper coaching and development by his previous managers. An advertising guru would [...]
Posted in General Information | Tagged 5, a, as, benefits, coach, great, making, money, of, online