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		<title>Business Simulations &#8212; Meeting the Training Needs of Today&#8217;s Companies</title>
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		<pubDate>Fri, 01 Jul 2011 07:23:35 +0000</pubDate>
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		<description><![CDATA[From the One Minute Manager concept, Total Quality Management, and Six Sigma Certification programs, business have spent large sums of money in an attempt to train their management and working staff to perform within the guidelines of these models.  Believing that this training would unite management and all levels of employees to work together [...]]]></description>
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		<title>Every Cold Call Needs a Problem to Solve</title>
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		<pubDate>Wed, 24 Nov 2010 15:30:36 +0000</pubDate>
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		<description><![CDATA[In the old way of making cold calls, we offer a sales pitch to a perfect stranger, cross our fingers, and hope for the best!
This really doesn&#8217;t work very well in building a business relationship (or any other relationship, for that matter). This is done best by stepping into the world of the other person [...]]]></description>
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		<title>Telemarketing Consulting: Give Your Business The Edge It Needs To Be Successful</title>
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		<pubDate>Sun, 31 Oct 2010 14:26:13 +0000</pubDate>
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		<description><![CDATA[When it comes to creating or managing a call center, many aren&#8217;t alone in thinking that having the right staff is absolutely essential to creating and maintaining a successful operation. A person isn&#8217;t just born to work efficiently, and one certainly isn&#8217;t just born into management either. It takes training, experience and know-how to have [...]]]></description>
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		<title>Relaxation and Stress Reduction Needs To Be Part Of Your Business Plan</title>
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		<pubDate>Sun, 28 Feb 2010 10:13:58 +0000</pubDate>
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